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F.A.Q's

Q: HOW LONG WILL MY ORDER TAKE TO ARRIVE ?
A: Orders are processed and prepared to be shipped within 1-3 business days. Delivery times may take 8-21days from the time of purchase to shipping your order unless is specified in the product description. Sometimes we have special sales with priority shipping e.g. 5-10 days shipping. Shipping times can be found in the product description too.


Q: HOW DO I TRACK MY ORDER ?
A: An order confirmation will be sent to your email after purchase with a tracking number, and you can also track it on the order tracking page on our website.


Q: HOW CAN I RETURN AN ITEM ?
A: We refer you to our Return Policy If you need further assistance, please contact us at support@badthingsapparel.com


Q: I RECEIVED A DAMAGED ITEM? WHAT DO I DO ?
A: Should you receive a damaged item, please take a photo of the item which clearly displays the damage and contact us or email the photo to our Customer Care team support@badthingsapparel.com along with a description of the damaged item and your order number. Once we receive your email and assess the damage, we will be in contact with you to determine the needed outcome. You must contact our Customer Care team within 30 days of delivery. If you report a damaged item past 30 days of delivery a refund cannot be issued.


Q: HOW LONG WILL IT TAKE FOR YOU TO REPLY TO MY MESSAGE ?
A: We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hrs especially on weekends or holidays.


Q: HOW DO I CONTACT CUSTOMER SERVICE ?
A: You can contact our customer service in two ways: By filling out the Contact Us section or You can email us at support@badthingsapparel.com. If you have more questions, please don’t hesitate to Contact Us

 

901 West 3rd Street,
Little Rock Arkansas 72201,
United States

Phone Number : +1 (518) 412-7914

Email : support@badthingsapparel.com

Contact Us

support@badthingsapparel.com

24/7 Customer Service

Trouble with your order? Drop us a line by phone any time, day or night!

FREE FAST SHIPPING

Over 1k rugs in stock. All rugs ship within one business day!

Free Returns

New rug not working out?
Send it back for no charge within 30 days.